Job Description
Solutions engineer renewable energy
Onsite in Exeter
Base and bonus circa £50k
Our client is a deep tech startup, a team of ML experts, software engineers and support teams working with engineering and infrastructure companies dedicated to becoming data-driven and using AI and ML to advance their digital transformation.
We are now hiring a solutions engineer for the renewables division, reporting into the head of solutions/business development.
The role:
The role holder will be required to lead client interaction, translating customer needs into actionable product requirements and specifications.
You will need to have:
- Technical domain expertise within one or more of the relevant industries (energy systems, grids, wind, solar, hydrogen) - essential for the role.
- Creativity and an enquiring mindset - a desire to master new areas such as data science, uncertainty quantification and other industries and
technologies - Strong communication skills, with an ability to dissect complex technical concepts, and explain them to stakeholders with a range of technical
competencies. - A strategic mindset - able to recognise and analyse opportunities and capabilities.
- Strong interest in business and partnerships; keen to develop commercial relationships and guide product and technology to capture market
opportunities. - Computationally competent, with experience performing data analysis; Python experience and modelling capabilities are desirable.
- A motivated and agile professional, interested in supporting and driving the ambitions of a fast-paced deep tech start-up.
Integral to building long-term customer relationships, the role will interact with both the technical, business development, and management teams
- Stay abreast of sector/domain developments, including the key: Players and competitors, trends and technologies, challenges/problems experienced in the sector and other developments in the sector
- Build strong relationships with customers/prospective customers: Build and maintain relationships, primarily with technical level contacts, from initial contact through to long-term collaborations, provide customers with outstanding customer service and support
- Utilise domain knowledge and customer relationship insights
- Maintain and share accurate records of business development activities, customer interactions
- Provide customers with technical support throughout the pre-sales process and provide follow-up where necessary
- Develop a comprehensive understanding of the company's technical products and services
- Communicate the value and benefits of these products to potential clients.
- Identify and define sector problems that can be addressed using inhouse technology
- Identify and suggest gaps, improvements or key features in the product to aid product development for the sector
- Document use-cases that can be used by marketing, sales, business development and software engineering teams
Benefits:
There is an EMI scheme in the company. Employees may be eligible for this scheme subject to seniority (and, if eligible, once they have been in the
company for a year).
A range of additional benefits, including:
● 4 day working week
● Employee Assistance Programme (EAP) scheme
● BUPA private health care (via salary sacrifice)